fb71's Privacy Policy

fb71 is a safe and reliable online gaming platform that ensures the highest quality gaming experience for users in Bangladesh. We believe that the protection and privacy of your personal information is a fundamental right. In this privacy policy, we describe in detail how fb71 collects your personal information, what purposes it is used for, where it is stored, and what steps are taken to protect your data.

By using our platform, you agree to the terms described in this privacy policy. If you disagree with any part of this policy, please contact our support team before using our services.

1 Scope of Information Collection

fb71 collects only the information necessary to provide our services. We collect two types of information:

1.1 Information You Provide Directly

When you create an account on fb71 or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Contact information — mobile number and email address
• Identity verification documents (where applicable)
• Payment information — bKash, Nagad, Rocket, or Upay account details
• Transaction history and amounts
• Details of your communications with our support team

1.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and device information
• Browser type and version
• Time of arrival and navigation on the site
• Session information collected through cookies and similar technologies
• Game play history and preference data

2 Purpose of Using Information

fb71 uses your personal information only for the following purposes:

2.1 Account Management & Identity Verification

Your information is used to create, manage, and secure your account, and to conduct age verification to ensure responsible gaming. Specifically, fb71's services are available only to those aged 21 and above.

2.2 Processing Financial Transactions

Payment information is used to securely process your deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay. This also includes fraud detection and ensuring financial security.

2.3 Providing Customer Support

Your information is used to resolve your issues quickly and effectively through our 24/7 live chat support and email.

2.4 Service Improvement & Personalisation

Information is used to analyse your gaming preferences and provide a more improved and personalised experience. This includes technical improvements to the platform and bug fixes.

2.5 Security & Fraud Prevention

Information is used to monitor suspicious transactions and account activity, detect multiple accounts, and ensure the overall security of the platform.

3 Sharing Information with Third Parties

fb71 never sells your personal information or transfers it to third parties for commercial purposes. However, in limited circumstances, we may share certain information:

3.1 Payment Processors

Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete your financial transactions. This sharing is governed by strict contractual obligations.

3.2 Technology Service Providers

Limited information may be shared with trusted technology partners who provide gaming software, server management, and security services. Each of them is bound to comply with our privacy standards.

3.3 Legal Obligations

We may provide necessary information in response to a court order or a legally valid request from a competent authority. Even in such cases, fb71 always strives to ensure maximum protection of your privacy.

4 Data Storage & Security

fb71 follows the highest industry standards to protect your information:

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transfers between your browser and our servers fully encrypted. Your payment information and personal details are always protected.

4.2 Server Security

Our servers are housed in secure data centres and tested through regular security audits. Firewalls and intrusion detection systems are used to prevent unauthorised access.

4.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period due to legal requirements and the need to maintain financial records. After that period, information is securely deleted.

4.4 Staff Training & Access Control

fb71 staff are trained in privacy and data protection. Only authorised staff are granted limited access to your information for specific needs, and every access is recorded in an audit log.

5 Cookies Policy

The fb71 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site remember your preferences and provide better service.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, carry out security checks, and save basic settings.

5.2 Functionality Cookies

These cookies are used to remember your language preferences, game settings, and interface customisations.

5.3 Analytical Cookies

These cookies are used to collect anonymous data for analysing platform performance and user behaviour. They help us improve our services.

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may affect the functioning of some parts of the site.

6 Your Rights

As a user of fb71, you have the following rights regarding your personal information:

6.1 Right to Access Information

You can request from fb71 at any time what information we hold about you. Contact our support team and we will provide you with that information as quickly as possible.

6.2 Right to Correct Information

If there is any error in your personal information, you can request a correction. Ensuring accurate information is also important for the quality of our service.

6.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, we may be obliged to retain certain information due to legal obligations or the need to resolve ongoing disputes.

6.4 Right to Close Your Account

You can request to close your fb71 account at any time. Our support team will assist you through this process.

To exercise any of the rights mentioned above, contact our support team via live chat or email.

7 Protection of Children & Minors

fb71's services are available only to those aged 21 and above. We do not knowingly collect any personal information from minors. If it comes to our attention that a user is under 21, their account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes that a minor has provided information on our site, please contact us immediately.

8 International Data Transfers

fb71 primarily serves users in Bangladesh. However, our technology infrastructure may be located in various locations. Whenever your information is transferred to another country, we ensure that adequate data protection measures are in place in that country and that the transfer complies with applicable law.

fb71 uses encryption and secure protocols for any international data transfer, and ensures contractual safeguards with third parties.

9 Third-Party Links & Platforms

The fb71 platform may sometimes contain content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers have their own privacy policies, and your interactions with them are governed by their own terms.

fb71 is not responsible for the privacy practices of third parties. We recommend that you read the privacy policy of the relevant third party.

10 Changes to the Privacy Policy

fb71 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after a policy change will be considered as your acceptance of the updated policy.

We recommend that you visit this page regularly and stay informed about the latest updates.

11 Responsible Gaming & Data Protection

fb71 believes that responsible gaming and data protection are complementary to each other. We may use information about your gaming behaviour to provide responsible gaming tools and to give early warnings of potential issues. This information is never used for marketing purposes or sold to third parties.

To learn more about responsible gaming, visit our Responsible Gaming page.